Artwork Setup Guides

Setting Up Your Artwork Canvas

For customers not familiar with creating artwork for large-format print, we have created this guide to make sure your designs can be processed and printed as quickly and accurately as possible.

Canvas Size

When creating your design canvas, the most important thing to remember is that your artwork should be setup at an equal proportion to the print you are ordering. If your order is for a banner with a 3:1 proportion, your artwork should perfectly match this.

It’s often best to use a smaller scale, such as half-scale or quarter-scale as this can reduce filesize. Also, many design applications have a maximum canvas size that do not allow canvases over a certain size.

For instance, a 5m × 1m design could be created like so:

Scale Artwork Canvas Size
100% (Full) Scale 5000mm × 1000mm
50% (Half) Scale 2500mm × 500mm
25% (Quarter) Scale 1250mm × 250mm
10% Scale 500mm × 100mm

To calculate the canvas width and height you’ll need for a smaller scale, simply take your full-size measurement (eg. 5000mm) and multiply it by your desired scale. We’ve included these below:

Scale Fraction
50% (Half) Scale 0.5
25% (Quarter) Scale 0.25
10% Scale 0.1

So, for a quarter-scale design:

5000 × 0.25 = 1250


All artworks should be supplied with at least 5mm bleed (when scaled to full-size). This ensures your printed design can be hemmed or trimmed with no white edges showing.

Colour Mode

All artworks should be created in CMYK colour mode. Artworks sent to us in RGB mode will be converted to CMYK by our pre-press system, and will nearly always render unsatisfactory results.

For Roller Banners

The easiest way to create your Roller Banner artwork is to use our pre-made templates, which are available for you to download. These are setup at the correct proportion, and also include guides to ensure your design fits perfectly in the unit.

However, if you need to create your Roller Banner canvas yourself, please make sure to get the width and height correct as these come in a variety of sizes.

Roller Banners also require an additional section at the bottom of your graphic, which will be rolled into and hidden within the unit mechanism. This area is very important and can vary in size, depending on the model of unit you will be using. For our units, the height of this area is 150mm, so typically the height of the graphic will be 2150mm. This 150mm section should be kept free from any important content (text, logos) and only used for background images and colours.

Setting Up Your Artwork for our Finishes

Hems & Eyelets

We recommend allowing an inner-margin of 60mm within your design. This perimeter area around the edge of your design will leave space for the weld of the hem and any eyelets. This area should be kept free from any important content (text, logos) and only used for background images and colours.

Our standard distribution for eyelets is one in each corner with one per metre (no greater) in between. If you would like eyelets with custom distribution or positioning, please let us know. This can be provided at no extra cost.

If you would like to use our eyelet mark to indicate where you would like eyelets placed, please use the Illustrator files below. The center of the mark should be 34mm from the edge of the design canvas.

Zinko Eyelet Mark AI EPS
10% Scale
20% Scale
25% Scale
50% Scale
100% Scale

If you would like to use your own marks to indicate eyelet positions, please use a light-coloured circle with a border to contrast the background (if necessary). This circle should be 8mm in diameter (when scaled to full-size), and again, the center of the mark should be 34mm from the edge of the design canvas.

Trimmed to Size

Please ensure the design uses the correct proportion, is supplied with the required 5mm bleed and contains crop marks.

Rough Cut

Same as Trimmed to Size.

Pole Pockets

The most common confusion with pole pockets arises when some customers expect the pockets to be added to the overall size of the banner. Instead, we produce pockets inclusive of the overall size.

This method requires an internal ‘pocket allowance area’, which varies in size depending on the diameter of pole that will be used. This pocket allowance area should be used on any edge where a pocket will be present.

In the same way as hems, we recommend this area is kept free of any important content (text, logos) and only used for background images and colours.

Below are the values for some popular pole diameters:

Pole Diameter Pocket Allowance Area
(when scaled to full-size)
25mm 92.5mm
30mm 105mm
35mm 117.5mm
40mm 130mm
45mm 142.5mm
50mm 155mm
55mm 167.5mm
60mm (Scaffolding) 180mm
65mm 192.5mm
70mm 205mm

If you need to calculate the pocket allowance area for a pocket of another diameter, please use this formula:

Pole Diameter × 2.5 + 30mm

This formula (and the values above) include a little extra for ‘wiggle room’, as well as an additional 30mm which will be used by the weld.


For all double-sided prints, please supply your artwork with at least 10mm bleed (when scaled to full size). This allows for small amounts of movement in the printing process without any white edges showing on the finished item.

Please make sure that your crop mark offset is high enough that your crop marks do not overlap your bleed. This also allows for movement in the printing process and will ensure your crop marks are not visible when your graphics are finished.

We also recommend keeping any important content well within the finished size to also allow for this movement without any clipping.

Shape & Contour Cut

Artwork to be shape-cut should contain a clearly visible path that we can use. Any text in your design should be outlined and any images should be embedded in the file.

Each cut path must:

  • Be vector (one continuous path)
  • Be a stroke
  • Be overlaid on top of your design (not in a separate file/page/canvas)
  • Be a contrasting colour to your design

A £25 (£75 for DiBond) charge applies to each shape cut required. If you would like us to create the cut path for you, a £75 charge applies for each shape cut required. For any paths we create for you, we will provide a proof before printing.

We process the path solely for our cutting machines – the path is not printed and so isn’t visible when reproduced.

Please note, cuts containing a high level of intricacy may lose accuracy on thicker materials such as our Foamex board.


Pantone Colours

If you wish to use any Pantone colours, these must be included as embedded colours in your artwork and we request that you inform us which colours you have used.


Please beware of setting any text or objects to overprint. As we do not proof-check artworks before printing, overprinted objects can cause serious issues and may only be noticed by you when you receive the finished item.

Rich Black

To a achieve the richest, deepest black possible in your design, we recommend using Pantone Process Black Coated. If you are unable to use Pantone colours, we recommend using CMYK values of 50%C, 50%M, 50%Y, 100%K. If 100%K alone is used, the richness of the black may not be satisfactory.

Outlining Text

While artworks saved as PDF will often not cause any font issues, we request outline any text before sending your file to us. This is usually necessary when using fonts with restrictive embedding licenses or if your design software does not natively export to PDF.

Saving & Exporting Your Artwork

File Formats

We strongly prefer artworks to be supplied in PDF format, though we also accept EPS, AI, TIFF and JPG/JPEG.

Bleed & Crop Marks

When exporting your print-ready file, make sure you include your previously added bleed as well as crop marks. These will ensure the cut position of your design is correct.

Design Separation

Each design should be either a separate file (preferred), or a separate page within a PDF.

File Naming

Each design/file should be named to include the width and height of the design, as well as a brief description, such as:

3m x 1m – Ice Cream Shop.pdf

If you have an order that contains multiple designs at the same size, please also include the quanity required of each design in the filename:

3m x 1m – Ice Cream Shop x 5.pdf

3m x 1m – Burger Van x 2.pdf

Check It

One you have exported your print-ready file, we strongly advise opening and checking it yourself before sending it to us. We do not provide proofs, so any hidden issues in the supplied artwork will likely not be picked up by us.

By checking the file, you’ll be able to quickly recognise any errors and rectify them before uploading the file to us. Please note, if we receive artwork containing any issues or problems, this can delay your dispatch date.

Uplpoading Artwork

Once you have placed your order online with us, you will be prompted to upload your files through our upload service. However, if you experience any problems with our transfer service, please try uploading your files with WeTransfer, just include your email address in the message.

Have Some Questions?

If you’d like to contact us regarding your artwork, please email our studio or call us on 08450 264 333 and ask to speak with a member of our studio team.

To help you quickly and easily create your design, we’ve prepared templates for each of our products, available in a variety of common formats. These can be downloaded on each respective product page or below:

Roller Banners

850mm × 2150mm Roller Banner
1000mm × 2150mm Roller Banner
1500mm × 2150mm Roller Banner
2000mm × 2150mm Roller Banner
2000mm × 3150mm Roller Banner
850mm × 2150mm Roller Banner (Double-Sided)
1000mm × 2150mm Roller Banner (Double-Sided)
1500mm × 2260mm Roller Banner
2000mm × 2260mm Roller Banner
850mm × 2175mm Roller Banner (Double-Sided)
297mm × 440mm Roller Banner

Exhibition & Indoor Displays

Tension Banner Stand (Small)
Tension Banner Stand (Medium)
Tension Banner Stand (Large)
Indoor Counter Stand Header
Indoor Counter Stand Base
Pop-Up Counter (2×1)
Pop-Up Counter (2×2)
Pop-Up Tower (3 Quad)
Pop-Up Tower (4 Quad)
Curved Single-Sided 1×3 Pop-Up
Curved Single-Sided 2×3 Pop-Up
Curved Single-Sided 3×3 Pop-Up
Curved Single-Sided 4×3 Pop-Up
Curved Single-Sided 5×3 Pop-Up
Curved Double-Sided 1×3 Pop-Up
Curved Double-Sided 2×3 Pop-Up
Curved Double-Sided 3×3 Pop-Up
Curved Double-Sided 4×3 Pop-Up
Curved Double-Sided 5×3 Pop-Up
Straight Single-Sided 1×3 Pop-Up
Straight Single-Sided 2×3 Pop-Up
Straight Single-Sided 3×3 Pop-Up
Straight Single-Sided 4×3 Pop-Up
Straight Single-Sided 5×3 Pop-Up
Straight Double-Sided 1×3 Pop-Up
Straight Double-Sided 2×3 Pop-Up
Straight Double-Sided 3×3 Pop-Up
Straight Double-Sided 4×3 Pop-Up
Straight Double-Sided 5×3 Pop-Up
Indoor Banner Stand (Single-Sided) (2400mm × 2400mm)
Indoor Banner Stand (Double-Sided) (2400mm × 2400mm)
2×3 Fabric Pop-Up
3×3 Fabric Pop-Up
4×3 Fabric Pop-Up
5×3 Fabric Pop-Up
Pop-Up Carry Case Graphic

Outdoor Displays

Outdoor Banner Single Sided
Outdoor Banner Double Sided
Lamp Post & Wall Display
Wall Banner Frame (Medium)
Wall Banner Frame (Large)
Portable Outdoor Flag (Medium)
Portable Outdoor Flag (Large)
Outdoor Pop-Up Banner (Small)
Outdoor Pop-Up Banner (Medium)
Outdoor Pop-Up Banner (Large)
Outdoor Counter Stand Header
Outdoor Counter Stand Base

Flags & Soft Signage

Crest Flag (Small)
Crest Flag (Medium)
Crest Flag (Large)
Crest Flag (Extra Large)
Feather Flag (Small)
Feather Flag (Medium)
Feather Flag (Large)
Feather Flag (Extra Large)
Teardrop Flag (Small)
Teardrop Flag (Medium)
Teadrop Flag (Large)
Teadrop Flag (Extra Large)